30-DAY MONEY-BACK GUARANTEE:

All Season Power LLC (“All Season Power” or "The Joe Brands") want you to be completely satisfied with your purchase. If you're not satisfied for any reason, our return policy allows you to send back returns-eligible merchandise within 30 days of the date you received the package for a refund of the purchase price minus the shipping and handling charges if applicable and Return Label fee (The Return Label Fee is calculated by UPS). If an item needs to be exchanged or replaced due to a product defect, no Return Label fee will be deducted. Once we receive your return, All Season Power LLC (“All Season Power” or "The Joe Brands") will credit your original method of payment. Purchases from the Joe Brands website are subject to our Terms of Use and our Privacy Policy, which can be found at the bottom of each webpage. For more information, call Customer Service at 1-866-225-9723 (Monday to Sunday from 9AM-5PM EST).

CUSTOMER PROMISE:

Above All Else, All Season Power LLC (“All Season Power” or "The Joe Brands") is dedicated to you, our customer. We strive to make your experience as pleasant as possible. Unfortunately, there are times when a Snow Joe®, Sun Joe®, Aqua Joe®, or Auto Joe® product (“Product”) does not work or breaks under normal operating conditions. We think it’s important that you know what you can expect from us. That’s why we created the Joe Brands' Customer Promise.